You will greet guests as they enter and show them to their table or waiting area. Other duties the hostess may perform include assisting in keeping the tables tidy before customers step in, or as they walk towards a seat that is not well kept. Industry insights, new tech and tools, step outside the day-to-day demands of HR and keep pace with a changing world. Learn about Host and Hostess jobs, responsibilities, salaries and more. Ask questions, find answers, get tips, and dig deeper into our product. Hosts must also be sensitive enough to extend help to guests who are feeling shy or intimidated. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary. Greeting guests as they enter, and putting them on a waiting list as necessary. Add your details to our hostess occupation description to get started. They have to attend the phone and take in requests for orders and reservations. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. Remote work, technology, and engagement are hot topics in the New World of Work. Post a Hostess job to 100 job boards with one submission. There are plenty of opportunities to land a Event Hostess job position, but it won’t just be handed to you. Ascertains their dining/lodging needs. Get clear, concise, up-to-date advice with our practical, step-by-step guides. The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. We are a busy restaurant and have an open role for Hostess. Seeking to apply background … Does high-quality work while unsupervised. Learn more about the features available and how they make each recruiting task easier. What is a hostess’s key responsibilities? A hostess working in a restaurant is expected to perform various duties, tasks, and responsibilities, such as the examples shown in the following job description: Make contact with guests as they leave, open the door, and help them to their cars and bid them goodbye. Banish the blank page for good with our 1000+ HR templates. The hostess is often responsible for answering the telephone, booking reservations and moving tables together to … Explain your hostess requirements so candidates know what you’re looking for in your next hire. Ability to provide top notch customer service in a fast-paced environment. Reports to: ‘l Bistro Manager/Supervisor Specific Expectations: The primary purpose of the position is to maintain excellent customer service, to ensure guest satisfaction and a future return. Connect with our team of Workable experts and other industry professionals. Their role is making patrons or guests feel welcome and ensuring a pleasant experience by taking people to the table, offering menus, chatting or responding to inquiries, and making sure tables are clean. Add a few personal touches and you’re good to go. Responsibilities. Guide the recruiter to the conclusion that you are the best candidate for the hostess job. A hostess or host greets customers as they enter a restaurant, takes and confirms reservations, and shows customers to their table. In most restaurants, the hostess holds a position above that of the waitresses and waiters, but do not typically have any managerial responsibilities. Remote work, technology, and engagement are hot topics in the New World of Work. Responsibilities. Hostess Job Responsibilities: Welcome guests in a warm and friendly manner. They may also support other staff members by assisting with bussing or serving duties. We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Read our in-depth report. They bring customers to their tables, provide menus and silverware, and sometimes guide customers through daily specials. JOB DESCRIPTION: Restaurant Hostess REPORTS TO: Restaurant Manager POSITION SUMMARY:. Hostesses are expected to perform various tasks to keep the facility pleasant and running smoothly. Feel free to edit any section of our restaurant hostess job description sample to get a job listing that meets the needs of your business. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. Front Desk Representative interview questions, How to Hire: 5+1 tips for hospitality recruiting, How to improve your restaurant turnover rate. The host or hostess at most restaurants juggles a variety of different responsibilities: Greeting customers. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. Those who recently graduated and like working with people will find this position ideal with minimum requirements and … Engaging with guests to ensure they're happy with food and service. You’ll be constantly doing “something”, so even though you have your well deserved breaks, you will be up your feet most of the time. It is the job of the hostess to welcome each guest that enters the restaurant. A large part of the night’s effectiveness is orchestrated from the host stand. Host and Hostess job description. Sign up for jargon-free hiring resources. Monitoring how many tables each server is responsible for. If you want to start a career at Applebee’s, one of the best positions to consider is the hostess. Opens and closes sections with the increase or decrease in the volume of guests. Your restaurant hostess job description should give applicants information about the qualities and qualifications you’re looking for and the duties they’ll be expected to handle. The Hostess monitors guests needs and the workflow of the restaurant and seats customers accordingly. You should also be available to work in shifts. Don’t let jargon stand between you and your to-do list. Demonstrated success in working with restaurant staff to create unique dining experiences and upholding high quality standards. Struggling with a task or project? They greet guests as soon as they arrive the place. Providing guests with menus and answering any initial questions. Hospitality is so important today that even fast food joints have hostesses to welcome the customers. children, elderly), Answer incoming calls and address customers’ queries, Previous work experience as a Host/Hostess or, Familiarity with health and safety regulations, Excellent communication skills (via phone and in-person), Strong organizational skills with the ability to monitor the entire dining and bar area, Good physical condition to walk and stand during an entire shift, High school diploma; hospitality certification is a plus. For every hiring challenge, Workable has a solution. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. View All Hostess Resumes Air hostesses, also called flight attendants, are responsible for thousands of peoples' lives each week. Providing guests with menus and answering any initial questions. You should also be available to work in shifts. Able to work in a standing position for long periods of time. job boards today. Seats guests and manage the seating chart. A hostess is responsible for numerous things, which includes greeting guests cheerfully, guiding them to their table, and providing them with a … Examples of Hostess responsibilities Greet customers as soon as they walk through the door Provide patrons with accurate wait time estimates during busy periods We have interview questions to go with all of our job descriptions. Sponsored. Willing to follow instructions and ask questions for clarification if needed. Responsible for greeting customers in a friendly manner and escorting guests to tables. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. She needs to smile, make eye contact with the guests, and to be courteous to them. Europe & Rest of World: +44 203 826 8149. Europe & Rest of World: +44 203 826 8149 Get clear explanations of the most common HR terms. Completely free trial, no credit card required. Americas: +1 857 990 9675 High school diploma or equivalent preferred. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests. It’s actually very simple. Applebee’s Hostess Job Description. Host/Hostess/Cashier Job Description Objective: To represent the highest standard of excellence in welcomes and guest service. Hostesses work in restaurants or hotels and greet customers. Being a Hostess updates the reservation book and takes advance reservations. Post now on job boards. Able to handle money accurately and operate a point-of-sale system. Customize the hostess duties and responsibilities to help candidates better understand your expectations. Modify this Host or Hostess job description template to attract qualified candidates who’ll fill your restaurant, bar or hotel’s needs. Their responsibilities run from demonstrating safety procedures to serving meals and drinks. Highly skilled in planning service workflows, coordinating dining room staff, and managing patron reservations. The air hostess job also involves some “behind the scene” tasks, from making sure everyone’s on board in the right seat and making flight preparations, to preparing meals and drinks. Those seeking to work as Hostesses should emphasize in their resumes courtesy, customer service orientation, enthusiasm, proactivity and good … Answering phone calls, taking reservations and answering questions. Ask a Recruiter: How do you improve employee retention in an industry with high turnover rates? by Scott Miller Last updated Aug. 31, 2019. Seats guests and manage the seating chart. Hostess Job Duties & Responsibilities: Welcome guests in a warm and friendly manner. Get information about programs near you or online. An analysis of job listings shows these core responsibilities as important: Greeting. The responsibilities of the hostess include monitoring the open dining sections of the restaurant for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. Add your hostess job duties to our hostess job description example to create a job listing and start attracting top talent today. They greet and direct guests upon arrival, provide them with information … Job Title - Church Hostess; Reports To - Church Hostess Supervisor; Position Status - Full/Part-Time; Purpose- The Church Hostess administrates and supervises the food service operation of the church kitchen and dining areas for all food services especially during weddings, receptions and fellowships. Energetic Hostess with over 9 years of experience in providing world-class customer service to guests in upscale and privately owned restaurants. Read the minds of our team of HR writers. They also perform administrative duties for their captains and employers. You will also engage with guests to ensure their meal is as good as it should be. Crafting a Event Hostess resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Start a free Workable trial and post your ad on the most popular Providing accurate wait times and monitoring waiting lists, Provide accurate wait times and monitor waiting lists, Escort customers to assigned dining or bar areas, Provide menus and announce Waiter/Waitress’s name, Coordinate with wait staff about available seating options, Cater to guests who require extra attention (e.g. A hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. That person was probably the host or hostess. Hostess Duties and Responsibilities. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. Hostess Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Hostess Duties And Responsibilities : Hostess Job Description for Resume. In order to do this job well, a hostess often has to be engaging and genuinely interested in the success of the establishment. As a hostess in any organization, your work description may entail monitoring the servers, their activities and how many tables each of them is responsible for. A hostess job description does not include running a smooth shift, but it does separate the good from the great. When you advertise a hostess job, you should provide applicants with details about the job at your business. Responding to complaints and helping to resolve them. Ready-to-go resources to support you through every stage of the HR lifecycle, from recruiting to retention. Ascertains their dining/lodging needs. 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